Before Hiring a Contractor Checklist

Questions to ask and things to verify before hiring any home service provider

30 items|5 sections

Research & Verification

Check Google reviews and ratings

Look for reviews on multiple platforms (Facebook, Carousell)

Verify business registration (if applicable)

Check for required licenses (electrician, plumber)

Ask friends/neighbours for recommendations

Check HomeFix Directory for price comparison

Get at least 3 quotes for comparison

Ask for itemised breakdown, not just total

Confirm if quote includes materials

Ask about additional charges (transport, disposal)

Check payment terms (deposit, progress, final)

Get quote in writing (WhatsApp/email counts)

How long have you been in business?

Can you provide references from past customers?

What is your warranty/guarantee period?

Do you have insurance coverage?

What happens if something goes wrong?

When can you start and complete the work?

Refuses to provide written quote

Demands large upfront deposit (>30%)

No fixed business address or contact

Pressure tactics or extreme urgency

Price significantly below market rate

No reviews or only recent reviews

Take photos of existing condition

Confirm start date and expected completion

Agree on working hours

Clarify cleanup responsibilities

Exchange contact numbers

Confirm payment schedule

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